The Phoenix City Council approved updates to the Neighborhood Services Department's (NSD) Code Enforcement Policy (CEP) during its annual review on June 18, 2025. The CEP provides guidelines for enforcing various city codes, including the Neighborhood Preservation Ordinance and Zoning Ordinance. Key updates include adding a new section under Inspection/Enforcement to codify current practices related to the confidentiality of complaints, and consolidating anonymous reporting information within this new section. The policy outlines standard enforcement actions such as pre-notification letters, formal notices of ordinance violations with defined reinspection timelines, civil citations, criminal complaints, and city abatement. It also details exceptions for episodic violations and procedures for handling recidivist properties and egregious violations, aiming to provide expedited enforcement for repeat offenders. Additionally, the policy promotes interdepartmental cooperation and outlines hardship assistance programs for low- and moderate-income households impacted by homelessness. The updated policy seeks to enhance neighborhood preservation by promoting health, safety, and welfare, and by protecting against blighting and deteriorating conditions. The previous policy was last updated on June 12, 2024, and the new policy takes effect on June 18, 2025.