The City and County of Denver approved a contract with Naviant LLC for $1,226,034.00 to purchase, implement, and support the Hyland On-Base Records Request software, citywide. This software will replace the current outdated APEX records system used by the Denver Police Department (DPD) and Denver Sheriff Department (DSD) for handling records requests. The new solution aims to enhance efficiency, boost constituent satisfaction, improve security, manage all document requests, provide a user-friendly interface, and securely process payments. The contract spans five years, with an end date of October 1, 2030.